Account and Data Deletion
Hospital Hub is operated by Parker Wellness. This page explains how Hospital Hub users can request deletion of their account, associated app data, or specific user-created data without deleting their account.
Delete Your Account In The App
- Open Hospital Hub and sign in to the account you want to delete.
- Open Settings, then Account.
- Choose Delete Account.
- Type DELETE when prompted and confirm deletion.
What Is Deleted
- Your Hospital Hub account identity is deleted from the authentication system.
- Your hub memberships, owned hubs, invitations, personal notes, to-do lists, case trackers, files, uploaded documents, device notification tokens, and related app records are removed where they are associated with your account.
- Subscription entitlement records used to operate paid access are removed or disconnected where they are associated with your account.
Delete Data Without Deleting Your Account
- Use the in-app delete controls to remove individual documents, notes, to-do lists, case trackers, receipts, trips, mileage records, loan repayment entries, record book entries, contacts, consultants, and other user-created records where those controls are available.
- If you need help deleting specific data, email [email protected] from the email address associated with your Hospital Hub account and describe the data you want deleted.
- Deleting individual data removes the selected app records and associated uploaded files where they are stored by Hospital Hub, while keeping your account active.
What May Be Retained
- Records that must be kept for legal, security, fraud-prevention, tax, accounting, or dispute-resolution purposes may be retained only for as long as needed for those purposes.
- Google Play and Apple billing records are controlled by the applicable app store and may remain available in your app-store account history.
- Backups and logs may persist for a limited retention period before they age out of normal backup and operational systems.
Need Help
If you cannot access the app, email [email protected] from the email address associated with your Hospital Hub account and request account deletion.